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Customer Relationship Manager
The CRM module is an advanced customer relationship management module with fully featured Account and Contact Manager. The WebJaguar CRM is unique in that you have a complete 360 degree view of your customers. Coupled with lead generation and marketing capabilities, you have the ultimate tools to drive site traffic and increase sales. Viewing your customers across multiple channels which allows you to grow and manage more relationships.
Highlights of the main features:
- Create unlimited accounts and contacts
- Integrated email marketing and scheduling tools.
- Contact Import and Export (CSV)
- Track customer calls and emails
- Form-builder and auto-responder capability to increase conversion.
- Create unlimited CRM Groups for data segmentation
- Ability to search filter data in the CRM database and trigger or schedule email campaigns
- Customizable and configurable
The WebJaguar CRM module comes fully integrated with the WebJaguar platform, whether you are using the website, online catalog or the fully featured ecommerce edition, the CRM module can be added a-la-cart. The CRM module can also be offered as a stand-alone module that can be added to any website or any company who wishes to have a complete cloud based CRM solution for their business.
- Import lists of contacts and assign them to specific accounts
- Accounts can be assigned to different users
- Contacts can be converted to Customers with a click
- Customer data and CRM data are always synched
- Ability to create unlimited custom fields with field type feature
- Create unlimited custom forms with auto-responders to put on lead capture pages with built-in tracking code
- Ability for users to check, export, and mass assign tasks.
- Full audit-trail of CRM users
- Quick View of the Contact and Account in the list for easy viewing
- CRM+ module includes: Knowledge base and FAQ, Ticket System and more.
- Ability to create unlimited email templates, with dynamic variable, and schedule and send these email campaigns based on any search criteria in the CRM database. The email template generator comes with html editor with 100% control of the template as well as fully integrated with spam compliance law and unsubscribe feature.