Unlimited Support And Training

Unlimited Support And Training

Support and Training Includes:

  • Every customer or partner of WebJaguar qualify for unlimited support and training
  • No additional cost, this is included simply by using the WebJaguar Commerce and Marketing Platform
  • Training and support via phone with persons very knowledgeable with WebJaguar
  • Support via our ticket system which provide you full visibility and tracking into any of the issues
  • Our support staff are local and in our office
  • Regular training to allow you to take the most out of the WebJaguar Commerce and Marketing Platform to help maximize the benefit for your business
  • Level II support at no extra cost to help with more complex issues or brainstorming some ideas for your business
  • We also have extensive and growing library on online self service help including questions and answers. These are fully searchable and are categorized by subject matter
  • Quick turn around for any ticket submitted to our system
  • 24 hours support and monitoring for any server or domain related issue. This is done by our data center partner Rackspace.