Customer Service with WebJaguar
If a customer cannot get answers to their questions quickly, chances are they will abandon their carts and leave for your competition's web store.
Simply put, your customer satisfaction rating will drop along with sales if you can't address customer inquiries.
You need to arm your support team with the best tools available to better address your customer's questions and concerns, which will likely increase revenue.
Serve Your Customers Better
WebJaguar gives your support team access to all customer information needed to efficiently resolve customer problems in a single location.
Personalize your customer service and increase response as well as resolution time.
WebJaguar gives your customer self-service options which greatly increases customer satisfaction.
Customers can easily log into their accounts and check wish lists, order status, order history, order list, submit new and check on existing support tickets, and change personal information such as email or password.